🚚 Shipping Policy (South Africa)
Final at checkout
Delivery options and estimated delivery times
depend on your location, product availability
and courier coverage.
Final shipping method, shipping fee and
estimated delivery information will be shown
at checkout.
⚡ Order Processing
Orders are typically processed within
1–2 business days
after order confirmation.
For
Cash on Delivery (COD)
orders, we may confirm the order through
phone, SMS or WhatsApp before dispatch.
1–3 business days
Order confirmation
South Africa delivery
🚛 Delivery Time in South Africa
Estimated delivery time is
1–3 business days
for most locations in South Africa.
Delivery to remote areas, islands,
Mpumalanga and KwaZulu-Natal may require
additional delivery time depending
on courier coverage.
1–3 business days
Nationwide South Africa
Gauteng & Western Cape
📍 Address & Delivery Attempts
Please make sure your
South African phone number
and delivery address are correct.
If delivery fails because of an
incorrect address, incomplete information
or an unavailable recipient, additional
delivery time or courier charges may apply.
📦 Order Tracking
Orders shipped through a trackable
delivery service will include tracking
information.
Tracking details may be sent via
SMS, WhatsApp or email
after dispatch.
Tracking updates may take up to
24 hours
to appear on the courier system.
Tracking available
SMS / WhatsApp / Email
Up to 24h update
💵 Cash on Delivery (COD)
Cash on Delivery may be available for
selected South African locations and products.
COD availability is determined at checkout
based on delivery location, product
availability and courier service coverage.
Please ensure someone is available to
receive the parcel and pay the applicable
COD amount upon delivery.
✅ Tip:
Please provide an active South African
phone number so the courier can contact
you regarding delivery.
🇿🇦 South Africa Delivery Coverage
We aim to provide delivery across
major areas in South Africa, including:
-
Johannesburg
-
Cape Town
-
Durban
-
Pretoria
-
Port Elizabeth
-
Bloemfontein
-
East London
-
Polokwane
-
Mpumalanga
-
KwaZulu-Natal
Actual delivery coverage may vary depending
on the courier service available for your
address.
The Min (verified owner) –
The mat arrives nicely packaged with a strap and a space-saving carrying case. When pulling it out of the carrying case it seemed it would never go back in, but it actually slid back in with no trouble.
Seting up and toggling through to the temperature you want is quick and simple. Was expecting something closer to the size of a cookie sheet, but this mat has room! If you were thinking the plates in the photo were little things, confirm the measurements. A large turkey or multiple batches of dough won’t be a problem. If space on your counter is limited, you’ll be especially pleased it’s easy to roll up for storing. It’s too big for us, so brainstorming where best to store it.
KM (verified owner) –
Received this item today and found the photos deceiving. After reviewing the item, the Video does show a white cord but since the entire unit is black with a minimal outline and manufactures name in white, I would have preferred the cord in black as per pictured.
The unit does heat quickly and will be easy to store.
Charles D. (verified owner) –
This food warming mat looks good and feels well-made. Its website states that it uses graphene heating. Graphene is made of pure carbon, which is made up of a single layer of carbon atoms that are arranged in a honeycomb pattern. Graphene is flexible, durable, and eco-friendly. It has high conductivity and is more energy-efficient than traditional heating methods; therefore, it costs less to run. Describing this mat with the word “warming” is a huge understatement because its highest heat setting is a 100-degree Celsius, which is the boiling point of water. Therefore, be careful when using it and keep it away from children.
I eat slowly as well as my older daughter. Oftentimes, she eats while doing craft work and will take up to an hour to finish her lunches or dinners. Of course, the hot food gets cold quickly and sometimes needs to be microwaved.
With this warming mat, she can keep her food warm until the end of her meals, which is great. It has six temperature settings, allowing her to choose how hot she wants to keep her food. According to its webpage, it can be set to shut off after one to six hours.
I do not know if this food warming mat is certified for safety by any respectable organizations, such as UL (Underwriters Laboratories), CE (Conformité Européenne), ETL (Electrical Testing Laboratories), PSE Mark (Product Safety Electrical Appliance & Material), CSA (Canadian Standards Association), and by RoHS (Restriction of Hazardous Substances). Since this mat generates a good amount of heat and it involves foods, I believe that the manufacturer needs to get certification from RoHS if it has not done it yet.
Normally, the manufacturer shows such certifications on its product, but this warming mat does not show any. Its webpage does not mention any certification. I misplaced and cannot find its user manual, so I do not know if they show the certifications in there or not. This mat needs at least one safety certification from one of the previously mentioned organizations.
David E Dyckman (verified owner) –
Works well… wife really enjoys it and bought one for a friend
S.Riley (verified owner) –
This works really well and has enough space for a lot of food items. I have people at parties asking me about it all the time. The only downfall was that the closure buckle broke.
S EB (verified owner) –
Heat up:
Works great. I wish there were lower heat settings though.