🚚 Shipping Policy (Malaysia)
Final at checkout
Delivery options and estimated delivery times
depend on your location, product availability
and courier coverage.
Final shipping method, shipping fee and
estimated delivery information will be shown
at checkout.
⚡ Order Processing
Orders are typically processed within
1–2 business days
after order confirmation.
For
Cash on Delivery (COD)
orders, we may confirm the order through
phone, SMS or WhatsApp before dispatch.
1–3 business days
Order confirmation
Malaysia delivery
🚛 Delivery Time in Malaysia
Estimated delivery time is
1–3 business days
for most locations in Malaysia.
Delivery to remote areas, islands,
Sabah and Sarawak may require
additional delivery time depending
on courier coverage.
1–3 business days
Nationwide Malaysia
Sabah & Sarawak
📍 Address & Delivery Attempts
Please make sure your
Malaysian phone number
and delivery address are correct.
If delivery fails because of an
incorrect address, incomplete information
or an unavailable recipient, additional
delivery time or courier charges may apply.
📦 Order Tracking
Orders shipped through a trackable
delivery service will include tracking
information.
Tracking details may be sent via
SMS, WhatsApp or email
after dispatch.
Tracking updates may take up to
24 hours
to appear on the courier system.
Tracking available
SMS / WhatsApp / Email
Up to 24h update
💵 Cash on Delivery (COD)
Cash on Delivery may be available for
selected Malaysian locations and products.
COD availability is determined at checkout
based on delivery location, product
availability and courier service coverage.
Please ensure someone is available to
receive the parcel and pay the applicable
COD amount upon delivery.
✅ Tip:
Please provide an active Malaysian
phone number so the courier can contact
you regarding delivery.
🇲🇾 Malaysia Delivery Coverage
We aim to provide delivery across
major areas in Malaysia, including:
-
Kuala Lumpur
-
Selangor
-
Johor
-
Penang
-
Perak
-
Melaka
-
Negeri Sembilan
-
Pahang
-
Sabah
-
Sarawak
Actual delivery coverage may vary depending
on the courier service available for your
address.
TSF (verified owner) –
Updated response: This companies customer service department needs a raise. I didn’t expect anything when I left my review just wanted to share my experience. The company contacted me and after showing pictures of the issue the apologized and sent me a replacement for free. They were polite and courteous the entire time and really tried to give me the best customer service possible. I really appreciated their efforts to understand my issue with their product and the. Wanting to make it right which is why I’ve updated my rating from 2 stars to 5.
1st review:
I L-O-V-E this diffuser!!!! It’s so cute, puts out a surprising amount of mist and is so aesthetically pleasing to me it’s insane.
Here’s my issue. I loved it so much I used it almost 24/7 lol but I started to notice it looked like the runner on the inside was starting to melt? After awhile I ended up catching a cold and in my delirium “ May or may NOT!” have poured an entire bottle of Vicks vapor rub inhalant into the reservoir (that you’re really only supposed to put a couple of drops on a piece of cotton and let the heated mist wash over that). ALLEGEDLY, your honor! Also the “Max Fill line is a sticker that fell off so I started measuring with my heart and my heart didn’t want to come back anytime soon to refill this thing.
So basically after the ALLEGED mishandling incident of the product happened it kind of congealed and the “ melting “ got worse. So I thought it was my fault and I’m not gonna blame the piece of equipment for my user error ( IF it was even my fault!).
So I happily bought another one bc I loved it so much. This time I refrained from using it 24/7; stuck to pre-approved essential oil liquids only anmd strictly andhere to the “Max fill line”…only to have it start melting on the inside again! =………<. ( old school crying emoji for u young’ins)
One of the worst parts is some of the small intake vents for fresh air to come in so the fans can push out the jelly fish mist started to melt over. So I got to perform emergent jellyfish diffuser surgery to try and save its life. I WAS able to scrape away the melting plastic and open up the vents again but I’m guessing it’s only a matter of time before this one eventually breaks on me too.
I took 3 stars away because my dream of having cute little baby jellyfish clouds living in my house was crushed. I screw up ( Allegedly) shame on me, you make promises but provide an inferior product shame on you!
Christine Gorczyk (verified owner) –
I have a lot of diffusers, but this one topped them all. It is so cute the way the jellyfish pop out the top. I just love it so much.
Jaclyn (verified owner) –
This diffuser is so cool. The light color changing and the amount of water it holds is so nice.
Ray & Mich (verified owner) –
This humifyer is the cutest and neat. It works as advertised as long it’s on the right settings and no strong breezes like a ceiling fan. Love it
Jeffrey R. (verified owner) –
Very cool features and works like a charm.
Alaskanlady (verified owner) –
Love this diffuser!!! It’s so cool to watch! It has great output, not too heavy. I like that it has three modes, intermittent, constant and it will also “puff” to the beat of music or random noises. It holds a decent amount of water. Will run 6-8 hours. The light color options are excellent! Easy to fill, and the remote works great. Happy with my purchase!
Catrina Seagraves (verified owner) –
Just received today… however the scent has already lasted longer than my previous diffuser.
I love the little puffs/jellyfish! So cute!!!
Nice colors too
Olena (verified owner) –
Love it!!!!!
Linda V. (verified owner) –
I love it! It really is neat. Relaxing just watching it!
keakiani (verified owner) –
I love this diffuser. It’s very calming to watch.