🚚 Shipping Policy (South Africa)
Final at checkout
Delivery options and estimated delivery times
depend on your location, product availability
and courier coverage.
Final shipping method, shipping fee and
estimated delivery information will be shown
at checkout.
⚡ Order Processing
Orders are typically processed within
1–2 business days
after order confirmation.
For
Cash on Delivery (COD)
orders, we may confirm the order through
phone, SMS or WhatsApp before dispatch.
1–3 business days
Order confirmation
South Africa delivery
🚛 Delivery Time in South Africa
Estimated delivery time is
1–3 business days
for most locations in South Africa.
Delivery to remote areas, islands,
Mpumalanga and KwaZulu-Natal may require
additional delivery time depending
on courier coverage.
1–3 business days
Nationwide South Africa
Gauteng & Western Cape
📍 Address & Delivery Attempts
Please make sure your
South African phone number
and delivery address are correct.
If delivery fails because of an
incorrect address, incomplete information
or an unavailable recipient, additional
delivery time or courier charges may apply.
📦 Order Tracking
Orders shipped through a trackable
delivery service will include tracking
information.
Tracking details may be sent via
SMS, WhatsApp or email
after dispatch.
Tracking updates may take up to
24 hours
to appear on the courier system.
Tracking available
SMS / WhatsApp / Email
Up to 24h update
💵 Cash on Delivery (COD)
Cash on Delivery may be available for
selected South African locations and products.
COD availability is determined at checkout
based on delivery location, product
availability and courier service coverage.
Please ensure someone is available to
receive the parcel and pay the applicable
COD amount upon delivery.
✅ Tip:
Please provide an active South African
phone number so the courier can contact
you regarding delivery.
🇿🇦 South Africa Delivery Coverage
We aim to provide delivery across
major areas in South Africa, including:
-
Johannesburg
-
Cape Town
-
Durban
-
Pretoria
-
Port Elizabeth
-
Bloemfontein
-
East London
-
Polokwane
-
Mpumalanga
-
KwaZulu-Natal
Actual delivery coverage may vary depending
on the courier service available for your
address.
GSKILZZ –
After purchasing my Dreo portable smart air conditioner, I’m thrilled to share my amazing customer service experience with Amazon shoppers seeking innovative and budget-friendly air cooling solutions, especially those interested in smart air conditioners that blend style and functionality.
Like many of you who need this particular kind of cooling solution in the upcoming summer months, I searched for and needed an air conditioner that could be tech-smart, portable, reliable efficient.
Not only did my Dreo Air Conditioner meet those requirements, it exceeded my expectations. Friends, this air conditioner provides exceptionally cool, comfortable and clean air for my condo – period!
I live in an older high rise building built in the mid-70s in the San Francisco East Bay Area where most buildings were constructed without central air conditioning and typically the weather conditions aren’t very hot. Enter the 2000s and every state in the US now has heatwaves! To resolve this issue especially since my unit is on the top floor and underneath the rooftop of building, I decided to go portable with my air conditioner situation.
I initially purchased it for my downstairs living room area and when I installed it, turned it on and felt how incredibly comfortable it felt to have cool air, I decided to get another unit for my upstairs area.
And WOW! 🥰
The remotes, the modes, the temp controls, asking Alexa to make it happen and the ease of it all?
Two word, folks: GET ONE!
Before I forget, I must personally thank the Dreo Team for being incredibly responsive and professional! A BIG THANKS to Tina 💐, who embodies this ethos with enthusiasm and integrity and for making my customer service experience one of the best and most rewarding I’ve had in years!
If this is what Dreo customer service, after-purchase care, and courtesy truly feels like, imagine how comfortable and COOL this unit works!
Yeah, I’m a Dreo fanboy (don’t tell anyone!), and I can’t wait to get my wall heaters in the fall (probably two!)!
Thanks Dreo for providing us with a product, customer service and support, and a brand I can trust and rely on!
🏆GTOWN 🥶
Steven P. –
I’m always skeptical of online reviews. But this unit earns and deserves its high ratings. Easy to set up, easy to operate. The app has worked flawlessly. The unit quickly cools the hot upstairs hallway and bedroom with ease. The dehumidify function works great, too. It’s pretty humid here (ranging from 65-85%), and this thing makes a noticeable difference you can feel. As for noise, it’s not bad at all. It is definitely quieter than a box fan, but a little more so than a white noise generator. But I typically have it on the highest fan speed. Lower speeds are quieter, of course. I also monitor our daily electric usage. We’re in the middle of an unpleasant heat wave, so this is running quite a lot. I was surprised that it really hasn’t added much to the electric usage. If you’re on the fence about spending the money on a portable unit, this is worth the price. I’m pleased with it and would recommend it!
UPDATE: Still very pleased with this unit. It did so well in our home that I decided to put this in my workshop and run the venting and drain through the wall. Works perfectly and is able to comfortably cool and decrease the humidity in my shop!
Mimi –
Excellent portable AC. I replaced my black and decker unit with a Dreo and I’m so glad I did. The main differences were the easy air hose installation and the water drainage. The black and decker required daily drainage from all the water build up of overnight use. On the contrary, I’ve only had to drain water from the Dreo once in a whole month so far. I definitely recommend this unit to everyone. Their floor fans are great too.
Jan –
Holy moly I’ve had this thing for 48 hours now and I have watched reviews on YouTube after I purchased it. A lot of good reviews but a lot of negative reviews. The negative reviews is because it is a one flow air duct and apparently dual flow air ducts are better. Anyway, I had to set this up in my bedroom because I’m facing heat south in room in Houston Texas heat with humidity! 115 heat index due to the humidity here, it’s insane! I went on ChatGPT and figured out how to lower my $300 a month for a one bedroom electric bill, here’s what I did. This is set up in my bedroom in the corner on dehumidify 50% during the day still feels ice cold in here Even without the air conditioner on! I have two fans going one in the hallway by my bedroom door facing outward, the second one in my living room facing towards the hallway. I am now circulating the entire house to withdraw all the humidity out of it. I have removed at least 7 gallons if not more in 48 hours out of the air which reduced the impact of the cost and amazing crisp air for the first time since moving here! My migraines are even under control!. I feel lighter and I bet you anything. I’m not going to be dealing with migraines anymore because I spend most of the time in my house in my bedroom. I highly recommend! I was at a breaking point to where I found this and purchased it immediately. I had no idea that going down a rabbit hole about humidity and dehumidifiers would 100% fix the issue with cooling and it turns out that I need to be focused on humidity. I didn’t know that, so I promise you this is an excellent buy. It’s on sale right now I would purchase it. I really would if I were you. I want to purchase another one, but I just can’t right now. I highly recommend!!